Sharaf DG Customer Care Information
Sharaf DG is ready to help you. Please choose from the following options for information about your order, product information, store locations, and more. You can also find answers to frequently asked questions by clicking on the links below.
Sharaf DG Customer Care Number: 800 344 357
Saturday – Thursday
10am - 7pm
You can also email them through their website by clicking Contact Us at the bottom of the page.
Unique Features of Sharaf DG
After its inception in 2005, Sharaf DG has come a long way to become one of the fastest-growing powerhouse retailers in the region. Their perseverance has paid off with 33 stores in the UAE, Qatar & Oman, and more in the offing. Sharaf DG stores are concept stores, usually smaller than the traditional large-scale DG outlets, and designed to stock only the fastest moving electronic and IT products. DG+ boutiques, however, are chic and sophisticated stores catering to luxury lifestyle seekers.
Flexi Pay Installment Plans
You can make your payments very easily during your purchase. This Sharaf DG electronics store allows customers to pay using credit or debit cards, or by cash on delivery options. Customers can also make use of easy installment plans for up to 12 months on minimum purchase of AED 500 worth products. Flexipay is now available for online transactions. Customers can shop at Sharaf DG store, web, or app for AED 1000 or above and convert in 18/24 months installments using Sharaf DG FlexiPay. The facility is available for credit cards of leading banks in the UAE with a one-time processing fee.
DG Shield product insurance and replacement plan service protects electronic appliances that you purchase from the Sharaf store. Add the DG Shield plan when you are buying a product and stay protected in case of damages, breakages, theft & manufacturing defects. DG Shield covers the costs of repair & re-installation, and in case, the repair is not possible, it also covers the price of a product replacement. In case a product is found to be unrepairable or unfeasible to repair, DG Shield will replace that product with a similar product of equivalent value.
Extended Warranty on Select Products
Sharaf DG extended warranty plan applies to parts and labor related to the product as stated in the Sharaf DG invoice, applicable for electrical and mechanical defects. The extended warranty plan extends the warranty for the period stated on the invoice commencing on the date of the expiration of the manufacturer's warranty. This Extended Warranty Program covers the labor, parts, and associated charges, including transportation costs toward repair and re-installation of the appliance on-site, necessary to repair the product. Replacement guarantee for manufacturer defects during the manufacturer's warranty is subject to verification by authorized service centers.
Return, Exchange, & Warranty
If you are not satisfied or content with your purchase, you can replace them within 15 days for either an exchange or refund only when the product is brand new, in a re-sellable condition along with all the accessories and purchase invoice. Products purchased within 15 days can be returned if they're not functioning as per operational manual product specifications or can be Exchanged/Refunded after the investigation/technical report. The primary responsibility for warranty service rests with the brand owner/supplier. Sharaf DG is a facilitator only and retains all rights as a retailer.
Sharaf DG Offer & Deals
Sharaf DG offers and deals let you save on all your purchases at their store. Look for amazing shopping deals, Sharaf DG coupon codes, discounts, and offers that you can apply while buying mobiles, laptops, home appliances, & tablets for an instant additional discount. Use verified Sharaf DG offers & deals to save your money on cameras, small appliances, storage devices, and other electronic products. Visit the Sharaf DG online store and VoucherCodesUAE regularly to stay updated with unmatched online deals.