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Etisalat Customer Care Information
Etisalat is ready to help you. Please choose from the following options for information about your order, product information, store locations, and more. You can also find answers to frequently asked questions by clicking on the links below.
Etisalat Customer Care Number: 800 101
Lines open
Saturday – Thursday
10am - 7pm
You can also email them through their website by clicking Contact Us at the bottom of the page.
More About Etisalat

Headquartered in Abu Dhabi, Etisalat Group is a global leader in the telecommunication industry. The company was established more than 40 years ago and was the first telecommunication service provider in the United Arab Emirates. Today Etisalat provides services to millions of subscribers in over sixteen countries in the Middle East, Asia, and Africa. Etisalat is well-known for its long-term performance and customer loyalty through years of proven excellence. This has led to its growing credibility despite the entry of many new competitors in the market.
Latest Collection of New Devices & Accessories
Etisalat is the first telecommunication service provider from the Middle East to get past the USD 10 billion barrier for more excellent brand value. Today, it boasts of popular and well-known brands such as Etisalat Misr, Mobily, Ufone, Maroc Telecom, PTCL, and Etisalat Afghanistan. Etisalat offers a wide range of smartphones, tablets, and wireless devices. It sells products from Apple, Samsung, Huawei, Xiaomi, Nokia, and many more. You can also browse through a vast selection of home devices, routers, and Wi-Fi devices to enhance your communication experience.
Wide Range of Services
Etisalat has internet bundles that are expertly designed to be the ideal connection companion for both businesses and individuals. It provides an enterprise-grade cloud solution for secure and convenient wireless internet access for employees and customers. Business houses can allow customers to call from almost anywhere in the UAE with free and attractive toll-free numbers so that they are always reachable and engaged with their customers. Keep your business performing with a dedicated high-speed platform and managed services. Guaranteed to keep you connected, they also provide backup assistance to give you peace of mind when you need it most.
Special Plans for Customers
Etisalat plans come with lots of default features, but if you need to make some changes, you can add extra data, more roaming benefits, and voice minutes, or Internet calling plans. Simply subscribe to an add-on to tailor your business mobile plan how you want it. Stay connected to the web, catch up with the latest news, and more with data-only plans. Choose from New Freedom Plans, WaselGo, Emarati, and Absher Plans. The 'People of Determination' plans provide a whole range of discounts, offers, and other benefits that suit the needs of people of determination, to help them effectively integrate into society.
Quick Customer Support through Various Channels
Etisalat provides prompt customer service to all their customers and does their best to resolve your concerns and put your mind at rest. You can call their customer care numbers 24/7 or visit Etisalat's Business Centres, service centers, and outlets. Etisalat's customer service representatives are highly trained and professional to help you resolve your concerns and complaints promptly.
Etisalat Offers
Etisalat UAE coupon codes, promo codes, and deals can help you save on your data plans and packages. When you sign up, you can receive two personalized deals every day with Deal of the Day, including recharge bonus, free data and minutes, and double data packs. You enjoy the best user experience and also get buy-one-get-one-free dining offers at your favorite restaurant, cinema tickets, and much more. If you want to receive verified Etisalat offers straight in your inbox, then be sure to join our newsletters.
Expired Etisalat Offers
VoucherCodesUAE shows expired vouchers as some offers may still work beyond the expiration date.
Up to 70% Off Accessories & Devices
12% Off Galaxy Note 20 Ultra 5G
Up to AED 350 Off New Freedom Plans Online
12% Off Galaxy Note 20 Ultra 5G
New Freedom Postpaid Plans Starting From AED 125