Razer Customer Care Information
Razer is ready to help you. Please choose from the following options for information about your order, product information, store locations, and more. You can also find answers to frequently asked questions by clicking on the links below.
Razer Customer Care
Saturday – Thursday
10am - 7pm
You can also email them through their website by clicking Contact Us at the bottom of the page.
More About Razer
Razer is a leading gaming brand that offers high-quality gaming products created by gamers for gamers, including systems, software, and gaming accessories. Razer uses the latest in innovative technology to provide gamers with an interactive, competitive, and immersive gaming experience. The Razer triple-headed snake trademark is one of the most recognized logos in global gaming communities. Razer has a fan base that spans every continent. They have designed and built the most popular gaming software and services. The award-winning hardware they offer includes high-performance gaming peripherals and Blade gaming laptops.
What Does Razor Offer?
Razer's products are generally created for gamers and include gaming laptops, gaming tablets, and PC peripherals. They sell elite gaming mice, audio equipment, gaming headphones, game keyboards, custom mouse mats, gaming controllers, and gaming gear. Razer has also released a VOIP software called RazerComms. Razer's software platform includes Razer Synapse, RazerChroma, which is an RGB lighting technology system, and Razer Cortex, a game optimizer and launcher. Razer Gold is one of the largest providers of virtual credit services for gamers, and Razer Fintech is one of the largest digital payment networks in SE Asia.
The Best Community
The Razer community is built to connect those who seek the winning edge. You can follow their social channels for the latest offerings, exclusive event coverage, and opportunities to score Razer hardware. A majority of Razer's employees are gaming enthusiasts who play the same titles that customers enjoy and speak the same language. Team Razer interacts with the gaming community, the same as partners. This mutual understanding helps in designing new products while incorporating features with real benefits for players. Thus Razer provides its users with superior service with its products.
Razer is working on improving the quality of its tech support. They provide relatively speedy responses via social media and near-instantaneous connection via live chat. You will find Razer's phone representatives on the line and ready to help. Their phone support is friendly and knowledgeable for the most part, and Razer has instituted follow-up via email. Razer's online support-page forums provide a wealth of knowledge and advice on all their products. There's also the Razer Support website where you can send an email or talk to an agent with Live Chat.
Warranty, Returns, & Refunds
All Razer products have warranty periods subject to applicable local law. Certain products may have a shorter warranty period, which will be marked at the time of purchase, and the warranty period will be stated at that time. The product manufacturer's warranty can cover third-party products. The product manufacturer provides these warranty terms. Razer usually does not offer a warranty for third-party products. All returns are accepted within 28 days from the purchase date, in its original condition and packaging with a valid proof of purchase. However, systems can't be returned once the unit has been opened.
Razer Promo Codes & Coupons
Razer promo codes and coupons are the best way to buy razer products, like gaming headsets, at discount prices. You can get exclusive savings throughout the year, as well as on Black Friday and Cyber Monday. You will also find unmatched offers at popular shops that will help you save on best-selling products such as razerNari ultimate, chroma v2, Razer Black widow ultimate, and chroma v2 gaming keyboards. Students can avail of student discounts and Razer deals at the Razer online store.
Expired Razer Promo Codes & Coupons January 2021
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