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Red Magic Customer Care Information
Red Magic is ready to help you. Please choose from the following options for information about your order, product information, store locations, and more. You can also find answers to frequently asked questions by clicking on the links below.
Red Magic Customer Care Email: pr@redmagic.gg
Lines open
Saturday – Thursday
10am - 7pm
You can also email them through their website by clicking Contact Us at the bottom of the page.
More About Red Magic
Red Magic was established in 2017 as a gaming arm of Nubia. The company sought to harness their skill in smartphone design and combine it with a gamer's determination to achieve high-performance gameplay. The result was an incredible balance between sleek, ergonomic hardware and fully optimized software. These gaming smartphones are powerful and durable but cool to the touch. Red Magic intends to break further ground in the future, and unlock the potential of mobile gaming with excellent resources at their disposal.
Feature-Packed Red Magic Phones
A Red Magic cell phone differs from other smartphones with its supercooling imaginative innovation, which keeps the CPU temperature underneath negative 10 Celsius. The smartphone also has a great stereo sound to give you an artistic sound encounter. The Red Magic smartphone has taken portable gaming all the way to level 4D. In 4D gaming, you experience gunfire, blasts, and different inputs that change your gaming background to improbable dimensions with digital innovation.
Premium Quality Red Magic Accessories
The Red Magic store offers a complete range of products and accessories, including remote and wired Nerdz earphones, USB cables, stickers, screen guards, and remote gamepads. They sell only top-notch accessories that are completely enhanced for gaming, with a smooth structure that is made to improve gaming background and effect. Red Magic maker Nubia has also released the Pro Handle, a joystick attachment, as well as a Magic Adapter, especially for the mobile device. The gaming phone has a good camera performance, with fantastic battery life and fast charge support.
Shipping & Delivery
Red Magic handles deliveries across the world every day. So you get the best shipping options for your location no matter where you live. Shipments in Europe, the USA, and Canada, are processed in 4–6 business days by standard delivery, whereas priority shipping takes 1–3 business days. Deliveries in the Asia Pacific & the Middle East are completed in 7-10 business days by standard shipping. You can choose priority shipping to get your package within 4–7 business days. Customers can avail of free standard shipping on all orders above＄50. For orders below＄50, shipping fees will apply depending on the location.
Warranty, Returns, & Exchange
If you wish to return your Red Magic product for any reason, you may submit a support ticket asking for a return or replacement within 15 days of delivery. You can also contact support@redmagic.gg for help directly. You can only return products or devices purchased on redmagic.gg. Upon receiving your package, they will verify the warranties and issue a full refund or a replacement for all eligible products. Products that are new and unopened with the original sealed packaging intact are eligible for returns. If the accessories are opened for no reason, they will deduct the return shipping fee from the refund amount.
Verified Red Magic Promo Codes & Coupons
Looking for the latest Red Magic Promo Codes and Red Magic Coupons? We have got your back! You can save money with our verified Red Magic online coupons, Red Magic voucher codes, discount coupons, and product deals on both sitewide and clearance items. Saving money with our Red Magic vouchers, summer deals, Red Magic codes, student discounts, and promotion codes is guaranteed as every coupon is hand-tested by us. While making payment at the Red Magic online store, enter the Red Magic coupon code at checkout and get huge discounts on the original price of all accessories, including the Red Magic Noobz earphones.
Expired Red Magic Promo Codes & Coupons September 2020
VoucherCodesUAE shows expired vouchers as some offers may still work beyond the expiration date.
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