Thank for sharing your feedback! Will go live soon.
Our Shopee Institute Customer Support Information
Our Shopee Institute is ready to help you. Please choose from the following options for information about your order, product information, store locations, and more. You can also find answers to frequently asked questions by clicking on the links below.
Our Shopee Contact Number +971 4 2582959
Lines open
Saturday – Thursday
10am - 7pm
You can also email them through their website by clicking Contact Us at the bottom of the page.
More About Our Shopee

Our Shopee UAE is an online shopping portal founded in 2014 that offers the best products and services at unbeatable prices. This emerging website offers an innumerable number of products in various categories to meet the demands of the wide range of customers across the UAE, Oman, Qatar, Kuwait, India, and Bahrain. Our Shopee aims to provide the highest customer satisfaction. The store has certain highlights that make it one of the best in the country where customers can make choices from the biggest online selection in a user-friendly environment.
Wide Range of Quality Products Covering Your Everyday Needs
At Our Shopee, you can shop for various products from a range of categories such as electronics, home essentials, jewelry, personal care products, baby products, sports equipment, and so on. Customers can also browse for books and stationeries, clothing bags, branded mobiles, laptops, health and beauty products, sunglasses, tools, watches, branded perfumes, tablets, cameras, baby products & toys, gaming, sports gear, music, and movies at prices that are hard to believe. There is also a wide choice of the latest electronic products like televisions, storage devices, wireless routers, and power banks in the ‘Trending Collections’ section of the store.
100% Genuine Products, Popular Brands, & Great Prices
All products offered at the Ourshopee.com store are 100% authentic, and you can shop for numerous products across different categories. Those looking for the best fashion collections and the newest trends and traditional clothing in the United Arab Emirates can find them all at Ourshopee.com. The store features special flash sales that help buyers get their favorite products from brands such as Hugo Boss, Apple, Samsung, Sony, Eliz, Dream Girl, Guzarish, Kashish, Bath and Body Works, JEC, and Panasonic at unbelievable prices. What’s more? You can save big on home and kitchen products and look forward to much more than simply low prices here.
Shipping & Returns
Customers can expect their Our Shopee orders to be processed within 24-48 hours, if the ordered items are in stock, and there is no problem with payment verification. If you buy a product and it is found damaged, you can raise a complaint within 24 hours of delivery on the Our Shoppee website. Refund does not include Our Shopee processing fees and delivery charges applied to a product. As per the store’s standard return policy, the products you purchase at Our Shopee can be exchanged or returned within approximately 7 days of its receipt. Your refund will be initiated within 3 days after the item reaches the company warehouse.
Verified Our Shopee Promo Codes & Our Shopee Coupons
Shoppers can get unbeatable shopping discounts on minimum order value with the latest Our Shopee promo codes and Our Shoppee coupons. Enter the Our Shopee coupon code at checkout to get instant discounts on clothing, footwear, and Canon cameras. You can buy all your favourite Our Shopee products at unbelievable prices with our verified Our Shopee discount codes and Our Shopee deals. To enjoy your shopping with amazing discounts, don’t forget to collect our newest Our Shopee voucher codes, Our Shopee discount codes, and Our Shopee discount coupons available at VoucherCodesUAE.