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Terms & Conditions
Rooms are subject to availability.
Booking to be guaranteed with valid credit card.
No-show/Cancellation: one night retention if cancelled less than 72 hours prior to arrival date. Refundable in case cancelled 72 hours prior
100% full retention charges apply in case of a cancellation or a no-show.
Prices stated includes 10% service charge and 10% municipality charge
AED 10 per night Tourism Dirham fee applicable at Citymax Bur Dubai & Al Barsha
Valid for sale only at www.citymaxhotels.com
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Shukran card needs to be presented upon arrival to avail the benefits
Complimentary early Check-in by 11 am and late check out by 4pm is subject to availability
Shukran rewards points can be redeemed upon check-in and accrued during check out
Shukran card holder must be one of the guests and be present to avail the hotel services
In case of credit card payment, the credit card holder name should match with Shukran card holder
F&B discount is valid only at Huddle, Maxx, Claypot, Sizzling Wok.
No-show/Cancellation: One night retention charge if cancelled less than 24 hours prior to check-in date & time. Free cancellation if cancelled by 12.00 hrs a day prior.
Prices stated exclude AED 10 Tourism Dirham Fee per room per night applicable to Citymax Hotel Al Barsha & Citymax Hotel Bur Dubai only.