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Citizen Watches Customer Support Information
Citizen Watches is ready to help you. Please choose from the following options for information about your order, product information, store locations, and more. You can also find answers to frequently asked questions by clicking on the links below.
Citizen Watches Contact Number 04 228 2252
Lines open
Saturday – Thursday
10am - 7pm
You can also email them through their website by clicking Contact Us at the bottom of the page.
Citizen: The Most Loved Watch Brand

A brand founded in 1930 by Japanese and Swiss investors, Citizen, is a leading online retailer that offers a variety of fashionable and contemporary watches for men and women. At Citizen, you can find a wide range of products with detailed information that you can use to make the right choice. Along with progressive and up-to-date technology, Citizen promotes excellence and creativity with a deep-rooted respect for craftsmanship. The brand has thus enjoyed growing popularity among the citizens of the world.
Diverse, Classic, & Elegant Collection of Premium Watches
Citizen is a pioneer in exemplary watchmaking and innovative technology. You can update your watch collection to match your personality, whether you are a business professional or an active adventurer. Browse for watches for any occasion, whether you're looking to make a statement, or just need a watch that performs without any hassle. Citizen men's watch collection includes their signature Eco-Drive technology, Chronograph watches, Dive watches in Promaster line, and modern styles such as Axiom watches. You can easily shop by collection, style, brand, and size at discount prices.
Supreme Built, Exemplary Detail Work, & Highly Durable
Citizen Watches UAE offers top quality wristwatches designed to complement your fashion ensemble at any point in time. All wristwatches that are sold on the Citizen website are of top quality, and the stainless steel is made of the best grade material. Citizen has a line of luxury watches that are richly crafted with high-end equipment that give you a luxurious and classy look. Their Promaster Tough watches are rigid and highly durable. They function in extreme temperatures and have anti-rust, scratch-resistant and hypoallergenic properties.
A Specially Curated Collection You Won't Find Elsewhere.
At the Citizen online store, you can find the perfect watch to complement and complete your look. Their collection of watches includes leather watches, Satellite Wave, Citizen L, Promaster, Mechanical, and Quartz watches. If you prefer watches with large dials and broad straps, you can opt for Citizen chronograph watches. The Citizen Eco-Drive wristwatches are powered by light and do not require a battery. They are easy to read with anti-reflective sapphire crystal and Super LumiNova hands and markers that illuminate in the dark. With Citizen, you can make an impression on your friends instead of worrying about the technology.
Shipping, Delivery, & Returns
Citizen has partnered with popular shipping company Aramex to provide excellent shipping and delivery services. You can track your order once your product has been shipped. Orders are shipped all over the United Arab Emirates, including the main cities like Dubai, Abu-Dhabi, and Sharjah. Every purchase at Citizenwatch.com comes with a 30-day, money-back guarantee. However, if you still wish to return your watch, you will need to contact customer care, request a Return Authorization Number (RAN) and free return shipping label. Returns are accepted for products that are in original condition, and purchased through Citizenwatch.com only, along with any gift items.
Save with Citizen Watches Promo Codes & Coupons
Visit VoucherCodesUAE if you are looking for the latest Citizen watches coupons and Citizen watches promo codes. Once collected, enter the same Citizen promo code at checkout at citizenwatch.com for instant savings on ladies' watches, strap watches by Citizen, and other sitewide products. You can always save on select items at Citizen with our verified citizenwatch.com coupon codes, Citizen watches vouchers, online coupons, and Citizen discount codes. To enjoy savings on all your future Citizen sitewide purchases, don’t forget to visit our site and collect active Citizen discounts, product deals, exclusive codes, and shipping coupons.