Often times when we’re shopping online, we face some issue or another. Whether it is regarding our orders or cancellation, delivery, quality of products received, or anything else, we aren’t pleased with some of these things. That is where the customer care department of the company has a role to play. If you’re facing any challenges while shopping on noon.com, the Noon Customer Care team is always there to support you. Here are the details of Noon’s customer service.

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What is customer care?

Noon customer care support staff

Customer care basically refers to the job of looking after customers and ensuring their goods, services, and overall experience is satisfactory. Consumers know their right to a high standard of customer care, making it a crucial part of any business.

Service representatives like the Noon Customer Care team give assistance to customers on any query or issue they face. They aid with complaints, questions, as well as any kind of information about products and services. These representatives also take orders, process returns, and help customers understand the products while answering questions about their reservations. Queries can be anything from how to best use the product, troubleshooting any issues, and ensuring they had a great buying experience. Customer care means how well customers are taken care of any time they interact with the brand.

Why is customer care important?

Regardless of what industry it is or what kinds of products and services one sells, support staff like the Noon Customer Care team are critical for the growth and success of any company. They help make sure that customers keep coming back.

Noon Customer Care details


Noon has prompt email and social media channels that are open 24/7.  If you have any kind of issue or query related to your shopping on Noon or tracking your order, you can contact their customer care via these communication channels:

  1. LiveChat
  2. These are the contact numbers and operational hours for calls:
    • 80038888 in UAE between 9:00 am to 11:00 pm
    • 8001160210 in KSA between 8:00 am to 10:00 pm;
    • 16358 in Egypt between 9:00 am to 6:00 pm.
  3. Email:
  4. On social, Noon is on Facebook, Twitter, Instagram, and Linkedin

How to contact Noon VIP customer support?

If you are a VIP customer on Noon looking to raise a query, you need to go to your “My Account” page on the official noon website and click on the Priority customer service button. The Noon customer care team will call you back quickly and answer your queries.

Watch this video on all you need to know about Noon and how to use a Noon coupon code:

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