noon is the Middle East’s one-stop shop for online shopping. You can buy just about anything on this homegrown e-commerce platform from Saudi Arabia. There are a total of 12 categories that you can shop from on the noon app or site. These range from the latest electronics, to home appliances, men’s and women’s fashion, baby products, beauty and fragrance, and more. It is true that noon.com caters across the wide range of products that you need. But sometimes, you may need to cancel an order on noon due to a number of reasons. The online shopping site has a hassle-free, customer-friendly cancellation policy, so you can easily opt to cancel any order placed on their website or app.
There are three stages by which you can cancel your order after placing it:
1. How to cancel order during confirmation
- Login to your noon account.
- Go to the “My Account” tab.
- Move down and find the “Orders” option.
- Browse through the products you have ordered.
- Click on the item that you wish to cancel.
- You will find a pop-up to cancel your noon order there.
2. How to cancel an item on noon when it’s preparing for dispatch
You can cancel your order when it is being prepared and before it has been shipped too. Simply follow the same steps as option 1 and you can easily cancel your purchase.
3. How to cancel a noon order once shipped?
You can cancel your order even once it has been shipped and is out for delivery. To do that, open the SMS you receive from noon on your registered mobile number. Follow the link on the SMS and it will direct you to cancel your shipment.
How to return an item on noon
These are the steps to follow if you’ve already received your package from noon, but want to return it:
- In case of a damaged item: Pack the defective item in the original condition as you’ve received and return it to noon’s office address. If the damage is found to be true after inspection, a refund will be issued to you.
- In case of the wrong item received: Pack and ship the wrong item in the same condition as received. noon will issue a refund within 15 days.
- In case you cancel your order before receiving it: noon will initiate a refund to the same credit card/debit card through from which payment has been made. This amount will reflect in your account within 7 to 14 business days.
Save More With A Noon Coupon Code
We hope this article answered your query about how to cancel an order on noon. Check out these articles to find out about Noon seller, Noon Express, and Noon offers. Visit VoucherCodesUAE to get a noon coupon code for your next purchase.